Utah Valley University Status

Identified - Investigation of this issue by Microsoft is ongoing.

Workaround: Users that are not appearing in Teams may be made searchable by sending an email to their uvu.edu email address, or searching for a customized email address such as firstname.lastname@uvu.edu.
Apr 02, 2025 - 16:36 MDT

Investigating - We are investigating reports of an issue with some users in Microsoft Teams not showing up when searched. Updates will be provided as we learn more.
Mar 26, 2025 - 10:01 MDT

myUVU Services Operational

myUVU General Services Operational

myUVU Student Services Operational

myUVU Employee Services Operational

Teaching, Learning, & Classrooms Operational

Canvas Operational

SRI Operational

Classroom Streaming Services Operational

Audio/Video Support Operational

Citrix Virtual Lab Operational

Tutor Schedule System Operational

Network & Wireless Operational

Wireless Network Operational

Wired Network Operational

Virtual Private Networks Operational

Registration and Planning Operational

Banner Operational

Wolverine Track Operational

Advisor Dashboard Operational

Class Registration Operational

Accounts & Access Operational

Duo Operational

UVU Accounts Operational

Password Management Tools Operational

Software, Websites & Apps Operational

Google Suite Operational

Office 365 Operational

Adobe Operational

myUVU Operational

Employee and HR Services Operational

Banner Application Navigator Operational

TIMS Employee Time Management Operational

HR and Hiring Services Operational

Campus Services Operational

Printing Operational

Power Operational

SLSS Services Operational

Campus Scheduling Services Operational

Email, Calendar, & Collaboration Degraded Performance

Employee Email Operational

Student Gmail Operational

Teams Degraded Performance

Data Reports Operational

Atlassian Operational

Telephones Operational

IT Professional Services Operational

IT Asset Management Operational

MS Threat Protection Operational

Jira Service Management Operational

Ask Wilson Chatbot Operational

Bitdefender Operational

Bitlocker Operational

OU Campus Operational

Storage, Servers, & Backups Operational

Box Operational

Virtualization Operational

Payments and POS Services Operational

Dining and POS Services Operational

Tuition Payment Services Operational

Financial Aid Services Operational

General IT Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 3, 2025

Qualtrics Survey Outage

Resolved - The Qualtrics survey outage has been resolved. Please contact the Service Desk if you experience any further issues.
Apr 3, 10:34 MDT

Monitoring - Qualtrics surveys should be available for all users. We will continue to monitor Qualtrics surveys closely.
Apr 3, 08:54 MDT

Investigating - We are investigating reports of a Qualtrics survey outage. More information will be provided as we learn more.
Apr 2, 18:49 MDT

Apr 2, 2025

Unresolved incident: Microsoft Teams User Search Issue.

Apr 1, 2025

Degree Works Outage

Resolved - The myUVU Student outage affecting registration has been resolved. Please contact the Service Desk if you experience any more issues.
Apr 1, 16:53 MDT

Monitoring - A fix has been applied and MyUVU Student services should be available. We will continue to monitor MyUVU Student services closely.
Apr 1, 14:45 MDT

Identified - We have identified an issue affecting student banner services. Updates will be provided as we learn more.
Mar 31, 13:58 MDT

Investigating - We are investigating reports of a Degree Works outage. Updates will be provided as we learn more.
Mar 31, 13:44 MDT

Mar 31, 2025

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.