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Resolved -
The TouchNet outage has been resolved. Please contact the Service Desk if you experience further issues.
Dec 5, 08:28 MST
Monitoring -
A fix has been applied and TouchNet should be available to all users. We will continue to monitor this closely.
Dec 4, 13:50 MST
Identified -
We have identified a TouchNet outage affecting students ability to pay tuition. Updates will be provided as we learn more.
Dec 4, 11:32 MST
Resolved -
The Windows Hello service outage has been resolved. Please contact the Service Desk if you experience any more issues.
Dec 4, 08:58 MST
Monitoring -
A fix has been applied and Windows Hello login should be available to all users. We will continue to monitor the service closely.
Dec 3, 13:49 MST
Identified -
We have identified a Windows Hello sign-in outage affecting users' ability to login to Windows using PIN or biometrics, due to a KDC certificate error. Users may log in using their password as a workaround. If you need your UVU Windows password reset, you may request in-person at the Enterprise Service Desk in the LA building hallway, over the phone at 801-863-8000, or online at https://uvu-it.atlassian.net/servicedesk/customer/portal/31/group/117/create/455
Dec 3, 08:50 MST
Investigating -
We are investigating reports of a Windows Hello PIN login outage affecting some users' ability to log into Windows. Updates will be provided as we learn more.
Dec 3, 08:33 MST
Resolved -
The partial course evaluation outage has been resolved. Please contact the Service Desk if you experience further issues.
Dec 2, 08:35 MST
Monitoring -
A fix has been applied and course evaluations should be available to be sent to all users. We will continue to monitor this closely.
Dec 1, 15:45 MST
Identified -
We have identified an outage causing some course evaluations to not be sent. Updates will be provided as we learn more.
Dec 1, 10:15 MST
Resolved -
The phone system outage affecting UVU offices has been resolved. Please contact the Service Desk if you experience any more issues.
Nov 26, 14:28 MST
Monitoring -
A fix has been applied and phones should be available to accept calls across campus. We will continue to monitor it closely.
Nov 26, 10:13 MST
Identified -
We have identified a phone system outage affecting the ability for UVU offices to accept calls. Updates will be provided as we learn more.
Nov 26, 08:57 MST